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Doggie FAQ's

Frequently Asked Questions  -  A1 Pooper Scooper Doggie Service


What areas does A1 Pooper Scooper service? 

We are located in Pomona, California and currently provide services from the 605 Freeway to the 15 Freeway along the 10 and 210 Freeway corridors. 
 
What kind of services do you offer?

A1 Pooper Scooper provides dog and cat poop scooper services for both residential homes and commercial properties such as apartments, condos, and HOA’s.  

Additionally, we provide scooping services at large dog shows, commercial dog kennels, municipal dog parks and city dog runs.

Why would I hire a pooper scooper?  I can pick it up myself?

Very good! But honestly, someone has to do it, why does it have to be you?

If you have a family, have you heard, “I did it last time, it’s your turn!”   A1 Pooper Scooper will be happy to take everybody’s turn!

Do you know of anyone who has limited physical ability?    A1 Pooper Scooper has the solution.

Do you have a busy schedule?  A1 Pooper Scooper will allow you to spend more time with your furry family members instead of cleaning up behind them!

Health organizations publicize that dog feces does not make good fertilizer, in fact, it is hazardous waste!   A1 Pooper Scooper can help.

Do I need to sign a contract or make a yearly commitment?
      
No.  But, you will be pleased to know that we provide a written guarantee.  Here is how it works.  After consulting with you, surveying your yard and reviewing our services, A1 Pooper Scooper will recommend solutions that best fit your needs.  

Once you have chosen your service options, A1 Pooper Scooper will write it up for you on our 100% satisfaction guarantee form !

How do you charge for this service?
        
This depends on how many pets you have and how often you would like us to perform this unpleasant task for you.  Initially, there  will be a onetime charge for light, moderate or heavy feces buildup.  Cash will be required for the initial clean up plus one month’s service. Thereafter checks will be accepted. 

How often do you come out? 

We are available five days a week and will schedule according to your needs.  Typically, our most popular schedule is once a week. If you have more than one dog, we recommend service twice a week.  

We also provide special one-time cleanings for special occasions when you want your yard smelling clean.

Community health organizations recommend that feces should not be left on the ground for more than seven days.  

How do you prevent the spread of microbes between properties?

After we leave each location, we thoroughly clean our tools and shoes with disinfectants to ensure that animals and property are always protected.

Can we cancel a service visit, for example, for vacation or any other reason?
      
Yes. Try to let us know far enough in advance so that we may adjust our routes.  If we were not notified in time to adjust your prepaid monthly invoice, the canceled service days will be credited to you on your next month’s invoice.

How do you invoice?

All service is prepaid a month at a time.  A1 Pooper Scooper requires cash for the initial cleanup and the 1st month’s service. Thereafter statements will be mailed to you mid month and all payments are due on the 1st of each month 

In order for your service not to be interrupted or discontinued, all received checks must clear before your next service period.  

Your checks may be mailed, paid by PayPal or just simply provide a check for us when we come.

What do you do with all that poop?

Good question.  In accordance with local, public and health guidelines, poop is double bagged and disposed of in your non- recyclable trash containers or at local landfill sites. 




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